The first part of the process is to contact us to discuss your design ideas, options, and budget. Once we have received your initial enquiry, we can arrange a meeting at our head office here in Dubai to discuss things in more detail.

If you have photographs, sketches or have taken inspiration from an existing piece of jewelry- we recommend bringing that to the consultation to help further the initial design process.

After discussing all of your requirements, our team will work out all of the costs based on the dimensions, materials and the specifications required to provide you with the initial quotation.

Once you have received and approved the quotation, our designers will proceed to create a 3D rendering of your bespoke piece - a deposit for this service will be required. Please note, this deposit is non-refundable, but will form part of the 50% deposit required to start the production.

Once the 3D visuals have been approved we will proceed to send you the final invoice. We require a 50% initial payment upfront, and the remaining 50% will be paid upon completion.

Typically the production time for most jewelry pieces is 15 working days and this entirely depends on the complexity of the piece and your vision. We work with you during the initial design development, to set timelines for delivery.